Customer Care
Your Dalia Diamonds purchase should last a lifetime. We offer lifetime servicing, we encourage you to bring your jewelry in once a year to have it professionally cleaned and polished, to have the stones and settings checked and tightened.
Ring Sizing and other Adjustments
Dalia Diamonds offers one complimentary ring sizing with your purchase. Please allow up to 5 business days for an item to be sized. If you need the ring sized in a shorter time frame, please contact our Customer Service, we will do our best to accommodate your needs. Dalia Diamonds is not responsible for an accurate size if it is not taken by us in the store. If you need to shorten a necklace, a bracelet, or need any other kind of customization, please contact our Sales Support and
Processing time
Please allow two business days for processing. You should receive your FedEx package within 2-3 days of processing (depending on chosen ship method).
Availability
Most items are available for immediate delivery. However, due to our unique selection and high demand, some items may be temporarily unavailable. If this is the case, you will be notified via the e-mail you provide that your item will be special ordered. An estimated delivery date will be given and your order will be processed upon your confirmation or in 24 hours if we do not receive notice of cancellation.
Payment
We accept the following credit cards:
- American Express
- MasterCard
- Visa
Returns and Exchanges
No returnes.
